.png)
Every card payment builds a guest’s profile: what they ordered, what they spent, how often they’ve been in. Use these guest insights to turn a first visit into a standing reservation.
It’s the question that makes guests feel special, and Guest Book gives you the answer. A card payment creates the profile, and every check after that adds to it, so managers can see every visit — the server, items ordered, the check size, and how long the guest spent dining. Add notes to any profile. The corner booth they always ask for shouldn’t depend on who’s working.
When a regular pays with a different card, Upserve syncs it to their single guest profile. No duplicates. And across a restaurant group, guest data is unified. The regular at your Nashville location isn’t a stranger when they dine in Austin.
Guest Book keeps lists of your guests by spend or by visits, refreshed daily. Build your own: guests whose checks run above a certain average, those who ordered a particular dish, or those who order online. Compare any list against all guests to see how they differ on spend, covers, tips, and turn time.
Connect OpenTable or Resy, and receive the Shift Prep email at a time you choose. Tonight’s reservations, predicted covers, predicted peak hours, and guest insights in one email. For repeat guests on tonight’s book, you’ll see dishes they order most. Bring Shift Prep to your pre-shift, so the team gets the book with the guest history attached.
Talk to the Upserve team today.
Book a Free Demo
