Upserve vs Lavu

Considering Lavu? See a POS built around your guests.

Like Lavu, Upserve runs on iPad. It also turns every card payment into guest history and shows which dishes bring people back.

What changed for other restaurants after switching to Upserve:
30%
Increase in revenue
10%
Decrease in time to table
Comparing Lavu? See Upserve in action.

Step 1 of 3

Who are you?

New or existing customer
Exploring, comparing, or switching
Help, another location, or an upgrade

Pick the one that fits.

Trusted by restaurants and hospitality groups.

Upserve vs Lavu: insight that starts with the guest.

Both report on sales and staff. Upserve starts with the guest: who came in and what brings them back.

What matters
Lavu
Guest profiles
Included
Automatic from every card payment
No sign-up needed
Add-on or limited
Staff add customers by hand¹,²
Menu insights
Included
Dishes ranked by repeat visits
See what brings guests back
Included
Item sales and best sellers³
Food and liquor cost with inventory³
Server performance
Included
Server scorecards over time
Turn times, check averages, selling strengths
Included
End-of-shift server summaries⁴
Tips and voids by server⁴
Best fit
Full service, 1 to 20 locations
Independent restaurants and bars
Quick service to full service²,⁵
Food trucks, bars, multi-currency²,⁵
Terms
Explained before you sign
Every line itemized
36-month term²,⁶
Renews automatically²,⁶
Included
Add-on or limited

Lavu details from public sources, as of October 2026: ¹ Lavu Help Center, Customer Management ² Lavu self-serve checkout (buy.lavu.com) ³ Lavu Help Center, item and food cost reports ⁴ Lavu Help Center, Server Summaries and End of Day report ⁵ Lavu Help Center, Cross-Country reporting ⁶ Lavu Terms and Conditions

Less back office. More time with regulars.

Orders, payments, guest history and reporting share one system, so the insight is there when your team needs it.

Orders and payments on Upserve

Keep every shift running from order to payment.

Take orders and payments at the table, so your team spends more time with guests.

Upserve restaurant reports

Make your next decision clearer.

See what's selling and how your menu and team are performing, so you know where to focus.

Upserve guest profile

Make regulars feel recognized.

Every card payment adds to a guest profile. No one types a phone number in at the table.

Upserve setup and support

Switch with people beside you.

We rebuild your menu, install the hardware and stay on the line on go-live day.

Request my free demo
Dishes and an Upserve handheld on a restaurant table
Customer story /
Gross Confection Bar
System reliability, ease of use, easy to teach and learn, GREAT support team
Greg
General Manager / Gross Confection Bar
Portland, ME · Customer since October 2018

Move from Lavu with a plan, not a scramble.

Check your Lavu term and renewal date, and export your reports and customer list while your account is active. Then test Upserve on your real menu. If Lavu's quick-service and payroll tools are what matter most, it may still be the right fit.

1

Map what matters.

Bring your Lavu agreement, a recent statement, iPads, printers and integrations.

2

Put Upserve to the test.

Walk through your menu, floor plan and trickiest splits. Review the proposed setup and every line of the quote.

3

Plan the move.

Export your Lavu data, confirm configuration, training and installation, then set a go-live date that fits your term.

Personalized onboarding

A specialist rebuilds your menu, modifiers, and floor plan with you, so day one feels familiar, not foreign.

Professional installation

Terminals, handhelds, printers, kitchen screens, networking. Our team configures all of it. You run service, we run cables.

Training Mode

Give your team hands-on practice with your actual menu and POS workflows, without affecting live service or reporting.

24/7/365 restaurant support

Chat, phone, or email, any hour. Real people who have worked a rush and know what we are slammed means.

Your whole service, connected. A plan for every stage.

Software from $0/mo
Start with the Go plan
Full POS in every plan
Dine-in, bar tabs & takeaway
Personalized onboarding
Included with Core & Pro
24/7/365 support
Chat, phone & email

Go

For a new opening or single restaurant that needs a reliable, full-featured POS.

SOFTWARE

$0

/ month

Request a demo

Your POS essentials

Dine-in, bar tabs & takeaway

Offline mode

Automatic guest profiles

24/7/365 support

Core

MOST POPULAR

For operators ready to connect service, staff scheduling and daily decisions.

SOFTWARE

$59

/ month

Request a demo

Everything in Go, plus

Scheduling & payroll sync

Upserve Intelligence

Menu build & onboarding

Pro

For growing restaurants and groups that want ordering, loyalty and inventory built in.

SOFTWARE

Custom

Request a demo

Everything in Core, plus

Online ordering included

Card-linked loyalty

Inventory management

Multi-location reporting

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Software prices shown. Processing fees apply. Hardware is sold separately.

Have your Lavu statement handy. We'll price the same devices, tools and payment assumptions side by side, and show you every rate.

Questions operators ask before they switch from Lavu.

Why would I choose Upserve over Lavu?

Upserve is built for full-service restaurants that want to know their guests. Guest Book builds profiles from card payments, Menu Insights shows which dishes bring guests back, and server reports help you coach, all in Upserve HQ with personalized onboarding and 24/7/365 support.

How do Upserve and Lavu compare on guest data?

In Lavu, staff attach a customer to an order to build a record, and loyalty and marketing come in its top self-serve package. Upserve builds a profile from every card payment automatically, so regulars are recognized without extra steps.

Can I keep my Lavu iPads and printers?

Lavu runs on iPad, and so does Upserve. We'll check your iPad models and printers and confirm what can stay before you switch.

What should I do with my Lavu data before I cancel?

Export your reports and customer list while your account is active. Lavu's terms allow it to delete account data after termination.⁶

What about my Lavu contract?

Lavu's self-serve checkout states a 36-month term, with a 30-day cancellation window after go-live if you meet its conditions. Its terms renew subscriptions automatically at then-current fees.²,⁶ Check your renewal date before you plan the switch.

How should I compare the cost of Upserve and Lavu?

Compare the complete setup: software, hardware, processing, add-ons and term. Bring a recent Lavu statement and we'll itemize the same setup in your Upserve quote.

See Upserve next to your Lavu setup.

Bring your menu and your questions. Leave with a side-by-side view of the fit, the setup and the cost.

Request my free demo

Lavu and its logos are trademarks of their respective owner. Upserve is not affiliated with or endorsed by Lavu. Comparison information is drawn from public sources and is accurate to the best of our knowledge as of October 2026.