PRICING
GO
For new openings or single location restaurants that want a full POS to start, free.
Low upfront costs
Dine-in, bar tabs, takeaway & phone orders
Offline mode & automatic guest profiles
3.09% + 15¢ processing rate
Add online ordering, gift cards & more anytime
CORE (Most Popular)
For single-location restaurants ready to run the full front and back of house.
Full scheduling — builder, labor costing & payroll sync
Upserve Intelligence
We build your menu during onboarding
Gift cards & guest segmentation
Commission-free online ordering (add-on)
Personalized onboarding
2.49% + 15¢ processing rate
Inventory and Tableside available as add-ons
PRO
For growing and multi-location groups that want the full Upserve stack built in.
Processing rates vary by plan. Hardware sold separately.
Feature Comparison Chart
No surprises. Every feature, side by side.
Swipe left to compare Go, Core & Pro →
| Feature | Go$0/mo | Core$59/moMost Popular | ProCustom |
|---|---|---|---|
| Processing Rates | |||
| Card-present processing rate | 3.09% + 15¢ | 2.49% + 15¢ | Custom |
| POS Foundations | |||
| Automatic updates - no disruption to service | ✓ | ✓ | ✓ |
| Training Mode - full sandbox on your real menu | ✓ | ✓ | ✓ |
| Device Center - manage every terminal from the POS | ✓ | ✓ | ✓ |
| Support chat built into the POS | ✓ | ✓ | ✓ |
| Custom staff messaging - push notes to every terminal | ✓ | ✓ | ✓ |
| Taking Orders | |||
| Dine-in, bar tabs, takeaway, phone delivery | ✓ | ✓ | ✓ |
| Quick Serve - counter mode for high-volume ordering | ✓ | ✓ | ✓ |
| Timed menus - happy hour, brunch, seasonal sections | ✓ | ✓ | ✓ |
| Modifiers + nested sides (no depth limit) | ✓ | ✓ | ✓ |
| Courses + SmartCoursing (auto-sorts as you ring in) | ✓ | ✓ | ✓ |
| Hold and fire - hold items, fire on your timing | ✓ | ✓ | ✓ |
| Seat positions - tag every item to a seat | ✓ | ✓ | ✓ |
| Stock counts + 86ing - items vanish from the web menu | ✓ | ✓ | ✓ |
| Floor Plan & Tables | |||
| Visual floor plan - drag-and-drop, matches the real room | ✓ | ✓ | ✓ |
| Live zone tiles - vacancy count updating in real time | ✓ | ✓ | ✓ |
| Server tags + time since seated on every table | ✓ | ✓ | ✓ |
| Edit live - move tables mid-service | ✓ | ✓ | ✓ |
| Managing Checks | |||
| Split by check, by seat, or a single item | ✓ | ✓ | ✓ |
| Transfer, bulk transfer, merge checks | ✓ | ✓ | ✓ |
| Reopen a closed check - fix payments or add items | ✓ | ✓ | ✓ |
| Edit yesterday's checks - without calling support | ✓ | ✓ | ✓ |
| Voids + comps with mandatory reason codes | ✓ | ✓ | ✓ |
| Manager approval prompts - required for sensitive actions | ✓ | ✓ | ✓ |
| Bar Service | |||
| Pre-auth bar mode + tabs | ✓ | ✓ | ✓ |
| Speed Screen | ✓ | ✓ | ✓ |
| Auto-name tab from the card on swipe | ✓ | ✓ | ✓ |
| Custom pre-auth amounts | ✓ | ✓ | ✓ |
| Fast Cash - one-tap exact-cash close | ✓ | ✓ | ✓ |
| Online Ordering (Pro) | |||
| Commission-free online ordering - no per-order fee | + | + | ✓ |
| Pickup, delivery, curbside, and dine-in QR ordering | + | + | ✓ |
| Pre-orders - take orders outside opening hours | + | + | ✓ |
| ASAP and scheduled orders | + | + | ✓ |
| Pause ordering - stop the flow when you're slammed | + | + | ✓ |
| 86 sync - sold-out items vanish from the web menu instantly | + | + | ✓ |
| Guest notifications - email and SMS updates | + | + | ✓ |
| Over-ordering protection | + | + | ✓ |
| Third-party delivery (Grubhub; Uber Eats + DoorDash via aggregators) | + | + | ✓ |
| Per-channel reporting - filter by ordering source | + | + | ✓ |
| Online orders feed guest profiles and loyalty | + | + | ✓ |
| Upserve Tableside | |||
| Full POS on a handheld - same menu, mods, courses | + | + | + |
| Take payment at the table - chip, contactless, wallets | + | + | + |
| Split checks + transfer server from the floor | + | + | + |
| Batch tip adjust - work through tips from the handheld | + | + | + |
| See the floor remotely - without being onsite | + | + | + |
| Run off-site events - food truck, festival, catering on mobile data | + | + | + |
| Works offline - same card capture as the terminal | + | + | + |
| Offline Mode | |||
| Offline mode - orders, kitchen, card payments, printing | ✓ | ✓ | ✓ |
| Offline card capture - encrypted, auto-submits on reconnect | ✓ | ✓ | ✓ |
| Automatic sync - no button, no queue to clear | ✓ | ✓ | ✓ |
| Payments | |||
| EMV chip, contactless, Apple/Google/Samsung Pay | ✓ | ✓ | ✓ |
| Scan-to-pay - QR on receipt and on server's screen | ✓ | ✓ | ✓ |
| House accounts - bill regulars and corporates | — | ✓ | ✓ |
| Custom tenders - define your own tender types | — | ✓ | ✓ |
| Next-day deposits (ACH - no separate merchant account) | ✓ | ✓ | ✓ |
| Upserve Capital | — | ✓ | ✓ |
| Credit card surcharging | — | ✓ | ✓ |
| Staff & Permissions | |||
| 45+ discrete permissions - every sensitive action controlled | ✓ | ✓ | ✓ |
| Unlimited roles - build as many as the venue needs | ✓ | ✓ | ✓ |
| Timekeeping & Scheduling | |||
| Timekeeping - clock in/out at the POS, no time clock needed | ✓ | ✓ | ✓ |
| Breaks tracked automatically and carried to the timecard | ✓ | ✓ | ✓ |
| Overtime rules - daily, weekly, consecutive-day | ✓ | ✓ | ✓ |
| Schedule builder | — | ✓ | ✓ |
| Live labor costing - watch cost in dollars and % as you build | — | ✓ | ✓ |
| Send shifts to staff - by text, email, or both | — | ✓ | ✓ |
| Schedule enforcement | — | ✓ | ✓ |
| Payroll integration (Gusto, 7shifts, Homebase, HotSchedules) | — | ✓ | ✓ |
| Menu Management | |||
| Central menu manager - back office or on the POS | ✓ | ✓ | ✓ |
| Timed menus - sections appear only when they should | ✓ | ✓ | ✓ |
| We build your menu - during onboarding, from your template | — | ✓ | ✓ |
| Kitchen & Printing | |||
| Kitchen chit printing - orders to the right station automatically | ✓ | ✓ | ✓ |
| Terminals - from $50 | — | + | + |
| Kitchen Display System - from $25/screen/mo | — | + | + |
| Email receipts - send instead of print | ✓ | ✓ | ✓ |
| Receipt branding - your name, address, custom message | ✓ | ✓ | ✓ |
| Gift Cards | |||
| Physical + digital gift cards - sold and redeemed on the POS | — | + | + |
| No transaction fees on gift cards | — | + | + |
| Guest Data | |||
| Automatic guest profiles - created on first card payment, no sign-up | ✓ | ✓ | ✓ |
| Spend and visit history - know what every regular orders | ✓ | ✓ | ✓ |
| Custom guest lists - segment for any campaign | — | ✓ | ✓ |
| Loyalty (Pro) | |||
| Card-linked loyalty - guest's own card is the loyalty card | — | — | ✓ |
| Automatic reward credit - lands on next visit, staff do nothing | — | — | ✓ |
| Multiple cards per guest - attach every card to one account | — | — | ✓ |
| Cash-back or percent-off rewards - your choice | — | — | ✓ |
| Welcome reward + enroll by text, link, or website widget | — | — | ✓ |
| Member page - guests check their own balance | — | — | ✓ |
| Edit the program yourself - change earn rate anytime | — | — | ✓ |
| Earns from online orders - same program, all channels | — | — | ✓ |
| Marketing & Reputation | |||
| Review monitoring - multiple sites in one place | — | ✓ | ✓ |
| Campaign reporting - did this promotion bring in revenue? | — | ✓ | ✓ |
| Reservations (OpenTable, Resy, Tock - push straight into POS) | — | ✓ | ✓ |
| Upserve Intelligence | |||
| Menu Insights - Greatest Hits / Hidden Gems / One-Hit Wonders | — | ✓ | ✓ |
| Shift Prep - predicts tonight's covers, flags returning VIPs | — | ✓ | ✓ |
| Daily Digest - 60-second morning brief with shift notes inline | — | ✓ | ✓ |
| End of Day Summary - take-action list of checks needing attention | — | ✓ | ✓ |
| Upserve Live - mobile manager app, real figures during service | ✓ | ✓ | ✓ |
| Live comps, voids, labor - every location in one tap | ✓ | ✓ | ✓ |
| Compare against any past day from the mobile app | — | ✓ | ✓ |
| Reporting & Analytics | |||
| Server Insights - performance report card per server | — | ✓ | ✓ |
| Sales Insights - covers, card averages, new vs repeat guests | — | ✓ | ✓ |
| Check Details - every check, 25+ data points, deeply filterable | — | ✓ | ✓ |
| Product Mix - what sold, voided, comped, cost and margin | — | ✓ | ✓ |
| Day parts + revenue centers - reports match how you think | — | ✓ | ✓ |
| Logbook | |||
| Digital shift log - replaces handwritten notes nobody can find | — | ✓ | ✓ |
| Custom end-of-shift questions tailored to how you run | — | ✓ | ✓ |
| Closing checklists - every shift done the same way | — | ✓ | ✓ |
| Log entries appear in the Daily Digest beside the numbers | — | ✓ | ✓ |
| Centralized across all locations | — | ✓ | ✓ |
| Upserve Inventory | |||
| Recipe-level costing - true cost and margin on every dish | — | + | ✓ |
| Ingredient-level tracking - deducted as every dish sells | — | + | ✓ |
| Preparations - sub-recipes (stocks, sauces, doughs) | — | + | ✓ |
| Orders written for you - PO built when stock falls below par | — | + | ✓ |
| 6 major supplier integrations for automatic purchase orders | — | + | ✓ |
| Waste tracking - record with reason, stock adjusts automatically | — | + | ✓ |
| Kegs and deposits tracked | — | + | ✓ |
| Food cost reporting - as a % of revenue over any period | — | + | ✓ |
| Price fluctuation - track what suppliers are doing to your margins | — | + | ✓ |
| Accounting sync - QuickBooks Online and Xero | — | + | ✓ |
| Multi-Location Management | |||
| Multi-location dashboard - every venue in one view | — | — | ✓ |
| Consolidated analytics - compare sites over any timeframe | — | — | ✓ |
| Cross-location users - one login across the estate | — | — | ✓ |
| Integrations & API | |||
| 110+ integration partners | — | ✓ | ✓ |
| Self-service API credentials - mint them yourself, no ticket | — | ✓ | ✓ |
| Support, Onboarding & Security | |||
| 24/7/365 support - chat, phone and email, every day of the year | ✓ | ✓ | ✓ |
| Personalized onboarding + we build your menu | — | ✓ | ✓ |
| Professional on-site installation | — | ✓ | ✓ |
✓Included with plan+Available add-on
Talk to the Upserve team today.
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