A restaurant CRM that builds itself from every check.

See how Upserve turns everyday payments into a restaurant CRM your team can use tonight. Book a free demo.

What changed for other restaurants after switching to Upserve:
30%
Increase in revenue
10%
Decrease in time to table
See your guest data in a free demo.

Step 1 of 3

Who are you?

New or existing customer

Pick the one that fits.

Trusted by restaurants and hospitality groups.
Upserve POS on terminal, handheld, laptop, phone and desktop

The restaurant CRM that's already in your POS.

Guest Book turns everyday card payments into profiles with visit history, spend, favorites and notes.

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Vinateria · Harlem, NYC
Customer story /
Vinateria
Things have improved exponentially, especially the customer service experience. I'm very thankful for the direct access to help.
Yvette, Owner
Vinateria · Harlem, NYC

What the right restaurant CRM changes on every shift.

No sign-up forms, no separate app. Guest data shows up where service happens.

Orders and payments on Upserve

Guest data captured at checkout.

Every card payment adds to a guest profile, so you build a CRM without asking anyone to sign up.

Upserve restaurant reports

See which dishes create regulars.

Menu insights connect what guests order with how often they come back.

Upserve guest profile

Know who's walking in tonight.

Visit history, spend, favorite items, notes and VIP tags are ready before service starts.

Upserve setup and support

Turn data into return visits.

Build segments like regulars or lapsed guests, and add card-linked loyalty on Pro.

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A restaurant CRM built for restaurants where service is the product.

Full service
Casual dining
Bars and lounges
Fine dining
Fast casual
1 to 20 locations

Designed for independent restaurants, not enterprise chains. If your nights involve coursing, covers, and camped-out four tops, this was configured for your world before you touched it.

Switch to a new restaurant CRM with help at every step.

Easy for staff to learn, powerful enough to run your whole restaurant. The reason operators tolerate a POS they hate is that switching sounds worse. Here is why it is not.
Personalized onboarding
A specialist rebuilds your menu, modifiers, and floor plan with you, so day one feels familiar, not foreign.
Professional installation
Terminals, handhelds, printers, kitchen screens, networking. Our team configures all of it. You run service, we run cables.
Training Mode
Flip one switch and any device becomes a safe copy of your real system. New hires practice on your actual menu, with zero risk to live service.
24/7/365 restaurant support
Chat, phone, or email, any hour. Real people who have worked a rush and know what we are slammed means.
IN GOOD COMPANY

Why operators trust Upserve as their restaurant CRM.

Real stories from the people behind the bar, in the kitchen, and running the show.

CUSTOMER STORY
It's very intuitive and user-friendly, which is essential for a good POS. It's also there working for us fast and furious when we need it to, firing orders all over the kitchen.
Peter, Owner
The Sandwich Hut · Providence, RI
Customer since 2016
CUSTOMER STORY
System reliability, ease of use, easy to teach and learn, GREAT support team
Greg, General Manager
Gross Confection Bar · Portland, ME
Customer since October 2018
CUSTOMER STORY
Easy to use and great customer support.
Ronda Reagan, Owner/President
The Pearl · Lockhart, TX

Restaurant CRM pricing: a plan for every stage.

Full POS in every plan
Dine-in, bar tabs & takeaway
Personalized onboarding
Included with Core & Pro
24/7/365 support
Chat, phone & email

Go

For a new opening or single restaurant that needs a reliable, full-featured POS.

SOFTWARE

$0

/ month

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Your POS essentials

Dine-in, bar tabs & takeaway

Offline mode

Automatic guest profiles

24/7/365 support

Core

MOST POPULAR

For operators ready to connect service, staff scheduling and daily decisions.

SOFTWARE

$59

/ month

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Everything in Go, plus

Scheduling & payroll sync

Upserve Intelligence

Menu build & onboarding

Pro

For growing restaurants and groups that want ordering, loyalty and inventory built in.

SOFTWARE

Custom

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Everything in Core, plus

Online ordering included

Card-linked loyalty

Inventory management

Multi-location reporting

Software prices shown. Processing fees apply. Hardware is sold separately.

Restaurant CRM FAQ: what operators ask before they switch.

What does Upserve's guest CRM track?

Guest Book creates a profile from every card payment, with visit history, spend and favorite items. Your team can add preferences, notes and VIP tags and see them before service.

Can I use guest data to bring people back?

Yes. Guest Book lets you build segments like regulars, top spenders or recent visitors, and Pro adds card-linked loyalty. Your specialist can show you how operators use both for outreach.

Does Upserve work with reservations?

Upserve supports reservation integrations and can bring reservation context into your service workflow. Your specialist will confirm the best integration for your current setup.

Is Upserve a good fit for my restaurant?

Upserve is built for restaurants and bars that need to manage orders, payments, and day-to-day operations together. Whether you're opening your first location or replacing your current POS, a demo can help you see how it would work for your team.

How much help will I get with switching?

Personalized onboarding, professional installation and staff training are included. A specialist rebuilds your menu, modifiers and floor plan with you, and our team configures your terminals, handhelds, printers and network.

Can I see how the restaurant is doing when I'm not there?

Yes. Upserve Live shows service performance as it happens, and the Daily Digest email recaps sales, labor and menu performance every morning. Managers can leave shift updates in the Digital Logbook.

What if I need help during a busy shift?

Support is available 24/7/365 by phone, chat or email, from people who understand restaurant service.

See the restaurant CRM on your menu in a free demo.

In one call you'll see Upserve on a menu like yours, get straight answers on setup and training, and leave with an itemized quote. No obligation.

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